Knowledge Base
General Support
This area contains general support and information.PCIT EMIS Web
Support articles tailored for users of the PCIT advanced optimisation of the EMIS Web clinical system.PCIT SystmOne
Support articles tailored for users of the PCIT advanced optimisation of the TPP SystmOne clinical system.OneAnalytics
Support articles tailored for users of PCIT OneAnalytics
Recent Articles
Finalising OneRecall: Reporting, Performance Review, and Continuous Improvement
Introduction The Primary Care IT lesson on implementation of OneRecall contains more detailed stepped instructions Once OneRecall is fully implemented, it is essential to regularly review performance, track recall completion rates, and refine ...Managing Patient Queries and Concerns about Recalls
Introduction The Primary Care IT lesson on implementation of OneRecall contains more detailed stepped instructions Patients may have questions or concerns about their recalls, including why they are being recalled, how to book an appointment, and ...Recording Patient Reviews and Follow-Ups in EMIS
Introduction The Primary Care IT lesson on implementation of OneRecall contains more detailed stepped instructions Accurate documentation of patient reviews in EMIS is crucial for tracking care delivery, ensuring QOF compliance, and maintaining a ...Coding and Exception Reporting for Recalls
Introduction The Primary Care IT lesson on implementation of OneRecall contains more detailed stepped instructions Accurate coding and exception reporting are essential for ensuring compliance with the Quality and Outcomes Framework (QOF) and ...Managing Non-Responders and Follow-Up Recalls
Introduction The Primary Care IT lesson on implementation of OneRecall contains more detailed stepped instructions Not all patients respond to initial recall invitations. Effective management of non-responders ensures that patients receive necessary ...
Popular Articles
Understanding QOF exclusions and Personalised Care Adjustments
If you want to read much more detail about the topic, read the relevant year's Technical Annexe. At the time of writing the previous year was 2021/22 and can be found here If you're reading this there is a good chance that you're interested in ...016 Seasonal Influenza searches
The latest version is 016 Seasonal Influenza 2024-25 (v5.0) This collection of searches has been designed to support Practices running a call/recall programme for their seasonal influenza campaign. Built in line with the Enhanced Service criteria, ...GP Contract 2024/25 Overview
The latest GP Contract information is available on the NHS England GP Contract Hub What do I need to know about this contract year? Overview Starting from April 1st, there will be updates to the GMS contract, which will also affect PMS and APMS ...Registering Care home patients within EMIS Web
As seen in the global sum income article, patients in care organisations attract additional weighting for your global sum payments. We have verified with PCSE that all patients living in CQC registered care provider organisations are eligible to be ...Configuring Residential Institute codes in EMIS Web
To ensure patients living in care homes attract an uplift to the global sum, they must have a Residential Institute (RI) code added to their registration record. Historically each area had its own RI codes issued by their local Health Authorities ...