HP207 Unnecessary pop ups
We are aware that practices adopt a number of differing approaches to the issuing of prescriptions for personally administered items such as pessaries and depot injections. The HP207 FP34D and Personally administered items checker looks for issues of prescriptions on the day in question and flags if a code hasn't been added to the record about the activity undertaken. Where practices issue scripts in advance of the procedure, this could mean additional pop ups when the patient isn't being reviewed on the same day. Where practices are on template manager we can work around this by amending the protocol, however on resource publisher sites a single protocol is shared to all recipients. Because of this we are unable to ammend individual practices requirements and have hence decided we will monitor tickets for more frequently submitted areas and adapt the protocol as appropriate over time.
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