The Localisation area of the Support Site contains supporting documentation specific to your region, organisation, or configured dashboard within OneAnalytics.
This includes:
Localised dashboard guidance
Metric definitions
Data source explanations
Configuration notes
Region-specific reporting requirements
Supporting documentation relevant to your area
You must be logged into the Support Site to view any information within the Localisation area.
If you are not logged in:
You will not see localisation content
You may not see your area listed
Access to documentation will be restricted
Please ensure you are signed in using your authorised account before attempting to access Localisation materials.
Access to Localisation content is permission-based.
Once logged in, you will only see:
The localisation areas you have been authorised to access
Supporting documentation relevant to your approved region or organisation
If you can see your area listed, you should be able to access all supporting material within it.
If you are logged in but do not see the localisation area you are expecting:
It is likely that you do not currently have access permission.
Access must be validated before it can be granted.
To request access, please email:
Please include:
Your name
Your organisation
The localisation area you require access to
Our team will validate your request and provide access where appropriate.
If you believe you should already have access, or if you experience any issues viewing documentation, please contact the support team using the email above.