The Primary Care IT toolset is a suite of resources designed to optimise operations within General Practices. It consists of templates, alerts, protocols, and searches, all embedded within your existing electronic health records (EMIS Web, TPP SystmOne etc). These resources, which are tailored to contractual and localised requirements, aim to make life easier for staff and improve patient care.
We understand that you might be curious about how these tools are developed and how long it takes. Let us explain our process and timelines, so you know exactly what to expect.
After the Build Phase, we undertake Quality Assurance to test the build quality and assumptions. This is performed by a second team member and typically takes about two weeks.
We then share the resources with end users during User Acceptance Testing. This phase, usually lasting two weeks, allows us to gather valuable input from a small focus group of engaged subscribers. If feedback suggests significant changes are necessary, we may need to return to the Build Phase.
Simultaneously, we spend two weeks creating communication resources, training videos, and support materials.
Finally, we're ready to go live!
Regular communication is vital to ensure a smooth process. We maintain regular contact with the contract owner to update them on progress. If there are any unexpected changes or delays, you'll be the first to know.
When rolling out a new tool, we're committed to providing comprehensive support resources. We launch the tools with a recorded webinar that walks you through the contracts and resources.
Thank you for choosing the Primary Care IT toolset. We value your partnership and are excited to continue delivering tools that enhance your daily operations and patient care.