CQC Navigator Product Specification

CQC Navigator Product Specification

CQC Navigator Product Overview

The CQC Navigator is a comprehensive toolset designed to assist GP surgeries in efficiently managing their compliance with Care Quality Commission (CQC) Key Performance Indicators (KPIs). It offers a structured and streamlined approach, allowing users to delegate tasks to the most suitable team members while maintaining a complete audit trail of all activities. The Navigator comprises lessons, searches, dedicated templates, and alerts to ensure practices remain ahead of CQC requirements.

Product Features:  

  1. Structured Approach: The CQC Navigator provides a structured methodology for approaching CQC KPIs, ensuring a clear and organized workflow.
  2. Delegation of Tasks: Team members can easily delegate tasks based on their roles and expertise, optimising efficiency.
  3. Audit Trail: All actions taken within the Navigator are logged, providing a comprehensive audit trail for compliance purposes.
  4. Alert System: The system generates alerts to notify users of outstanding actions, categorising them into green, amber, and red for prioritisation.
  5. Lessons: Users have access to informative lessons that raise awareness about CQC KPIs and inform them of required actions.

Product Benefits:  

  1. Streamlined Compliance: GP surgeries can effortlessly keep up with CQC requirements, maintaining an audit-trailed record of their activities.
  2. Proactive CQC Readiness: By using the CQC Navigator, practices stay ahead of the game and avoid last-minute scrambling to meet KPIs during CQC visits.

Training:

We strongly encourage our customers to go through the implementation and training resources available via the PCIT Academy to ensure that they leverage the benefits of the product.

• Lessons: The CQC Navigator offers structured lessons tailored to different team members' roles, raising awareness and informing them of their required actions.
• Launch Webinar: A launch webinar is planned to facilitate the implementation process.
• Customer Relationship Managers: Our dedicated customer relationship managers provide ongoing support and assistance to ensure a seamless experience.

Resources

Searches:

032 CQC Navigator

Protocols:

PT00007

Templates

Ensure has at least version 6.1.0 of OneTemplate Admin

Documents

LT00001 Hydrochlorothiazide risk letter
LT00002 SGLT2 risk letter
LT00003 Teratogenic drug risk letter

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