CQC Navigator Specification [EMIS]
CQC Navigator Overview
The CQC Navigator is a comprehensive toolset designed to assist GP surgeries in efficiently managing their compliance with Care Quality Commission (CQC) Key Performance Indicators (KPIs). It offers a structured and streamlined approach, allowing users to delegate tasks to the most suitable team members while maintaining a complete audit trail of all activities. The Navigator comprises lessons, searches, dedicated templates, and alerts to ensure practices remain ahead of CQC requirements.
Click on the headings in orange to open the support article with more information.
Product Features:
- Structured Approach: The CQC Navigator provides a structured methodology for approaching CQC KPIs, ensuring a clear and organized workflow.
- Delegation of Tasks: Team members can easily delegate tasks based on their roles and expertise, optimising efficiency.
- Audit Trail: All actions taken within the Navigator are logged, providing a comprehensive audit trail for compliance purposes.
- Alert System: The system generates alerts to notify users of outstanding actions, categorising them into green, amber, and red for prioritisation.
- Lessons: Users have access to informative lessons that raise awareness about CQC KPIs and inform them of required actions.
Product Benefits:
- Streamlined Compliance: GP surgeries can effortlessly keep up with CQC requirements, maintaining an audit-trailed record of their activities.
- Proactive CQC Readiness: By using the CQC Navigator, practices stay ahead of the game and avoid last-minute scrambling to meet KPIs during CQC visits.
Training:
We strongly encourage our customers to go through the implementation and training resources available via the PCIT Academy to ensure that they leverage the benefits of the product.
• Lessons: The CQC Navigator offers structured lessons tailored to different team members' roles, raising awareness and informing them of their required actions.
• Launch Webinar: A launch webinar is planned to facilitate the implementation process.
• Customer Relationship Managers: Our dedicated customer relationship managers provide ongoing support and assistance to ensure a seamless experience.
Resources
Searches:
032 CQC Navigator
Protocols:
PT00007
Templates
Ensure has at least version 6.1.0 of OneTemplate Admin
Documents
LT00001 Hydrochlorothiazide risk letter
LT00002 SGLT2 risk letter
LT00003 Teratogenic drug risk letter
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