Nexus, from Primary Care IT, is a primary care intelligence and clinical tooling platform for NHS general practice. It brings together, in one place:
- Benchmarking dashboards — compare your practice, PCN or ICB against peers and the national picture using published NHS data, covering QOF, demographics, workforce, income and quality.
- Build tools for your clinical system — create forms, patient questionnaires, searches, dashboards and reusable library items, then export them as upload-ready files for your clinical system (Medicus, EMIS Web or SystmOne, depending on the packages you hold).
- Monitoring and recall — a recall worklist and monitoring packs to keep on top of patients due a review.
- Workforce tools — rotas, room planning, leave and absence tracking for your team.
- Friends & Family Test (FFT) — collect and review patient feedback by email and SMS.
- AI Insights — ask questions of the benchmarking data in plain English and get cited answers.
Who is it for?
Nexus is for NHS staff. Self-serve accounts require an NHS email address (@nhs.net or an nhs.uk address).
There are two levels of access:
- Free NHS data access — anyone with an NHS email can register for the benchmark dashboards at no cost, permanently: no card details, no trial clock. These are built entirely on published, aggregate NHS data — no patient-identifiable information. For most people this is the right place to start.
- The paid platform — an optional subscription your practice can choose to take, unlocking the live clinical features: the build tools, monitoring and recall, workforce, FFT and more. What you see in the app depends on the packages your organisation holds.
The full breakdown is in What's free and what's paid?
Where do I start?
- New to Nexus? See Choosing the right way to sign up.
- Already signed in? The Guides (
?) menu in the header offers a two-minute *Getting started* walkthrough plus step-by-step guides for each package your organisation holds. See In-app guides.
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