Getting help
Sign-in problems with Nexus
Work through the symptom that matches what you're seeing. "Invalid email or password" Use Forgot password? on the sign-in form — enter your email, then type the code from the email we send. (This is also how brand-new users set their first password ...
Getting help with Nexus
Help yourself first In-app guides — the Guides (?) menu in the header has walkthroughs you can open again for every area you hold, including the two-minute *Getting started* tour. This knowledge base — searchable articles for every feature, from ...
Data protection and where Nexus data comes from
Two kinds of data, kept apart Published NHS data powers the benchmark dashboards, Funding & equity, Find a GP and AI Insights. It is public, aggregate data — QOF results, GP Patient Survey, workforce and payments publications, CQC ratings and so on — ...