Getting started with CQC Navigator

Getting started with CQC Navigator

Purpose:

This article explains how to get started with CQC Navigator

Product Overview:

The CQC Navigator is a comprehensive toolset designed to assist GP surgeries in efficiently managing their compliance with Care Quality Commission (CQC) Key Performance Indicators (KPIs). It offers a structured and streamlined approach, allowing users to delegate tasks to the most suitable team members while maintaining a complete audit trail of all activities. The Navigator comprises lessons, searches, dedicated templates, and alerts to ensure practices remain ahead of CQC requirements.

Product Availability:

The CQC Navigator product is available to be purchased in the following ways:
  1. Stand Alone
  2. Part of our Enhanced & Professional Subscription packages

Installation:

If you want to get started with CQC Navigator, the first thing to do is to raise a support ticket with Primary Care IT so we can ensure you have all the elements you need to get going with this exciting tool.  This will allow PCIT to ensure you have the necessary searches/reports, templates and alerts/patient status alerts for the CQC Navigator to function.

Training:

We strongly encourage our customers to go through the implementation and training resources available via the PCIT Academy to ensure that they leverage the benefits of the product.

Once you have received notification that the resources are live within your system you are ready to begin working your way through the lessons that support the deployment of the CQC Navigator.

How to Access the Training:

Login to the website:



Then click on the PCIT academy:


Click on the CQC Navigator lessons:



Support Information

Development Log

VERSION NUMBER 1.0.0

Published December 2023
Release notes: Initial release

VERSION NUMBER 1.0.1

Published January 2024
Release notes: Updated data entry resources to include links to all associated guidance (MHRA, NPSA, NICE etc)

Communications Log

We have updated the data entry resources associated with our CQC Navigator.  These now include links to all relevant guidance so that users can easily see the source information.  This was in response to a request from a subscriber in Warwickshire.  We will be rolling this out to all subscribers over the coming weeks.  If you are waiting for installation and want us to prioritise your site please submit a ticket to request this. 






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