Master Diary Closer (PT00410 - DC000)

Master Diary Closer (PT00410 - DC000)

Master Diary Closer

This is an optional protocol, which can be utilised by practices implementing the PCIT Diary Recall system within their practice.  If you want this activated in your practice, please ask the authorised account user to request this from PCIT.

📅 Automatic Diary Entry Reconciliation
This protocol helps practices safely close overdue diary entries in EMIS when there is clear evidence that the follow-up has already been completed. It reduces diary clutter, prevents duplication, and ensures that clinicians only see tasks that truly require attention.


🧭 When Will I See This?

This alert runs automatically when you save a consultation. It checks for overdue diary entries and reconciles them if supporting activity codes are found in the patient’s record. In some cases, you may be asked to confirm before the diary entry is closed.


📋 What To Record


Field
Purpose
Follow-up activity (e.g. blood test, review, monitoring)Used as evidence to close the overdue diary entry.
Confirmation (for “with check” events)User decision confirming whether it is safe to close the diary entry.
Automatic log entry (“Medical records review”)Creates an auditable record in EMIS Care History, showing which diary event was closed and why.

🧠 Why This Matters

Many practices struggle with cluttered EMIS diaries, full of overdue events that have already been dealt with. This protocol restores confidence in the diary system by automatically or semi-automatically closing entries when safe to do so. It provides a clear audit trail for governance, supports CQC requirements for safe and effective care, and frees up clinicians’ time to focus on active tasks.


✅ Key Points

  • Automatic closures: Where there is clear evidence, diary entries are closed without user input.

  • With-check closures: For vague entries (e.g. “Change of medication”), the user is asked to confirm before closure.

  • Audit trail: Every closure is logged in Care History with the reason and supporting codes.

  • Safe governance: Only pre-reviewed clinical codes are accepted as evidence.

  • Maintainable: New diary events can be added in future updates.


💬 Suggested Questions to Ask

  • Is the diary entry precise enough to be reconciled automatically, or does it need user confirmation?

  • Do all staff know how to respond when a “with check” box appears?

  • How can we monitor the audit logs to ensure safe and consistent diary closure?

  • Should we request new diary types to be added in future updates?


Detailed Worked Examples

Case 1  

Here there is an overdue diary entry for a Liver function test: 

A screenshot of a computer

AI-generated content may be incorrect. 


  • When the protocol runs, it checks to see if there is a diary event for Liver function tests. 

  • If there is, it then checks for evidence of a Liver function test in the records  

  • It there is, it then checks to see if this is later than the date of the diary event.   

  • If it is, it completes the diary entry for you, since that code (or a clinically similar one*) has been received.   

  • It is essential that this activity is recorded somewhere in the EMIS Care History.  A code of “Medical records review” is added along with details of both the original diary entry and the code demonstrating activity* as auditable ‘Associated Text’.   


A screenshot of a medical report

AI-generated content may be incorrect. 

Case 2 

Not all diary entries are safe to automatically reconcile in this wayThey are too vague in nature and can’t be precisely mapped to an activity codeIn this example we have the overdue diary entry for “Change of medication” and supporting text about pregabalin dosing. 

A screenshot of a computer

AI-generated content may be incorrect. 

Since we can’t automatically reconcile such a vague diary event, the following process occurs. 

  • The protocol checks to see if there is an overdue diary event for Change of medication. 

  • If there is, it then checks for evidence of a Change of medication code in the records  

  • It there is, it then checks to see if this is later than the date of the diary event.   

  • If it is, a dialogue box is presented to the userThe user is asked about whether it is safe to complete the diary entry and as much information as technically possible is shown.  

A screenshot of a computer screen

AI-generated content may be incorrect. 

 

Clicking Yes 

  • If you click “Yes”, you are opting to complete the diary entry at this point, with the information presented.   

  • It is still essential that this activity is recorded somewhere in the EMIS Care History.  A code of “Medical records review” is added along with the message “Notes reviewed automatically and verified by user”, with details of both the original diary entry and the code demonstrating activity* as auditable ‘Associated Text’.   

A screenshot of a computer

AI-generated content may be incorrect. 

Clicking No 

  • You may not be able to answer Yes at this point, since you may need to investigate the care record further.   

  • If you check the care records and discover that it is safe to complete the overdue diary event, then you can retrigger running of the protocol again by re-saving the record, manually launch the protocol

…or 

  • Go to the Diary tab in EMIS, click the overdue diary entry, then click Complete 

A screenshot of a computer

AI-generated content may be incorrect. 

 

* A note on code matchingAll overdue diary events will be reconciled, or offered for completion, by the discovery of that same code in the care history on or after the date of the diary.  Our team of clinicians have also carefully reviewed a cluster of additional codes that would reasonably be considered to safely reconcile that same diary event. For example, in the case of liver function tests, there are several codes that safely evidence the fact that the clinical event has occurred. We therefore will also use those clinical codes to complete the diary event or offer a completion dialogue.  Wherever this happens, the code that has been used to complete the diary events will be recorded in the Care history for audit purposes.   


Appendix | List of Diary Closers 

Diary Closer Ref. 

Main Diary Event Closed 

Manual Check? 

DC001 

Cancer care review 

 

DC002 

Chronic kidney disease annual review 

 

DC003 

Epilepsy monitoring 

 

DC004 

Peripheral vascular disease monitoring 

 

DC005 

Peripheral vascular disease annual review 

 

DC006 

Rheumatoid arthritis annual review 

 

DC007 

Rheumatology follow-up assessment 

 

DC008 

Follow-up osteoporosis assessment 

 

DC009 

Osteoporosis monitoring 

 

DC010 

Chronic kidney disease monitoring 

 

DC011 

At risk of diabetes mellitus 

 

DC012 

Coeliac disease annual review 

 

DC013 

Care Plan 

Yes - User asked to confirm 

DC014 

In-house dermatology follow-up appointment 

 

DC015 

Inclisiran indicated 

 

DC016 

Learning disabilities annual health assessment 

 

DC017 

Atrial fibrillation annual review 

 

DC018 

Asthma annual review 

 

DC019 

Coronary heart disease annual review 

 

DC020 

COPD annual review 

 

DC021 

Dementia care plan reviewed 

 

DC022 

Diabetic annual review 

 

DC023 

Hypertension annual review 

 

DC024 

CVA annual review 

 

DC025 

Asthma follow-up 

 

DC026 

COPD follow-up 

 

DC027 

Follow-up diabetic assessment 

 

DC028 

Heart failure follow-up 

 

DC029 

Hypertension monitoring 

 

DC030 

CHD monitoring 

 

DC031 

Diabetic 6 month review 

 

DC032 

COPD 6 monthly review 

 

DC033 

COPD 3 monthly review 

 

DC034 

US heart scan 

 

DC035 

Ultrasound scan 

Yes - User asked to confirm 

DC036 

Standard chest X-ray 

 

DC037 

Plain Xray of chest 

 

DC038 

Check colonoscopy 

 

DC039 

Colonoscopy 

 

DC040 

DEXA Scan 

 

DC041 

Audiogram 

 

DC042 

Mammography 

 

DC043 

FIB-4 (Fibrosis-4) index score 

 

DC044 

NAFLD fibrosis score 

 

DC045 

Ultrasound elastography of liver 

 

DC046 

Biopsy administration 

 

DC047 

Follow-up encounter 

Yes - User asked to confirm 

DC048 

Follow-up 

Yes - User asked to confirm 

DC049 

Depression interim review 

 

DC050 

Mental health review follow-up 

 

DC051 

ADHD annual review 

 

DC052 

Mild cognitive impairment review 

 

DC053 

Cervical smear due 

 

DC054 

Hormone replacement therapy 

 

DC055 

Uses Oral contraception 

 

DC056 

Removal of intrauterine contraceptive device 

 

DC057 

Removal of intrauterine system 

 

DC058 

Removal of intrauterine contraceptive device 

 

DC059 

Subcutaneous contraceptive change due date 

 

DC060 

Depot contraceptive 

 

DC061 

Replacement of pessary in vagina 

 

DC062 

Intramuscular injection of vitamin B12 

 

DC063 

Denosumab therapy 

 

DC064 

Insertion of gonadorelin analogue implant 

 

DC065 

Subcutaneous injection of gonadorelin analogue 

 

DC066 

Intramuscular injection of gonadorelin analogue 

 

DC067 

Injection into subcutaneous tissue 

Yes - User asked to confirm 

DC068 

Intramuscular injection 

Yes - User asked to confirm 

DC069 

Neuroleptic medication due 

 

DC070 

Injection of vitamin D 

 

DC071 

Admin of booster dose of Hep A vaccine 

 

DC072 

Herpes zoster vaccination 

 

DC073 

Pneumococcal vaccination given 

 

DC074 

Subcutaneous injection 

Yes - User asked to confirm 

DC075 

0/E- blood pressure reading 

 

DC076 

Raised blood pressure 

 

DC077 

Body mass index 

 

DC078 

Doppler ultrasound 

 

DC079 

Electrocardiographic monitoring 

 

DC080 

NHS Health Check follow up 

 

DC081 

Pulse rate 

 

DC082 

Spirometry 

 

DC083 

Attention to urinary catheter 

 

DC084 

Wound care 

 

DC085 

Change of medication 

Yes - User asked to confirm 

DC086 

Dispensing medication management 

 

DC087 

Controlled substance checking 

 

DC088 

Extended med rev by comm pharmacist 

 

DC089 

Medication optimisation 

Yes - User asked to confirm 

DC090 

Medication dosage tapering 

Yes - User asked to confirm 

DC091 

Opioid dosage tapering 

 

DC092 

Optimisation of medication 

Yes - User asked to confirm 

DC093 

Medication Reconciliation 

 

DC094 

Medicine use review done by pharmacist 

 

DC095 

Med Rev done by comm pharmacist 

 

DC096 

Medication review done 

 

DC097 

Pharmacological assessment 

 

DC098 

Review of medication 

 

DC099 

Medication review due date 

 

DC100 

Medication review due 

 

DC101 

Optimisation of drug dosage 

Yes - User asked to confirm 

DC102 

Restart of medication 

Yes - User asked to confirm 

DC103 

Synchronisation of repeat medication (A) 

 

DC104 

Synchronisation of repeat medication (B) 

 

DC105 

Blood test due 

Yes - User asked to confirm 

DC106 

Bone profile (A) 

 

DC107 

Bone profile (B) 

 

DC108 

Serum CA125 (cancer antigen 125) level 

 

DC109 

Serum calcium level 

 

DC110 

C Reactive Protein 

 

DC111 

ESR (Erythrocyte Sedimentation Rate) 

 

DC112 

Serum CEA level 

 

DC113 

Faecal occult blood test 

 

DC114 

Fasting blood glucose measurement 

 

DC115 

Novel oral anticoagulant monitoring 

 

DC116 

Anticoagulant drug monitoring 

 

DC117 

Serum fructosamine level 

 

DC118 

Serum folate level 

 

DC119 

FBC (Full Blood Count) 

 

DC120 

HbA1C- diabetic control interpretation 

 

DC121 

Serum inorganic phosphate level 

 

DC122 

High risk drug monitoring 

 

DC123 

Serum lipids level 

 

DC124 

Lipid disorder monitoring 

 

DC125 

Monitoring of lithium therapy 

 

DC126 

Lithium monitoring 

 

DC127 

Serum magnesium level 

 

DC128 

Serum vitamin D level 

 

DC129 

Serum vitamin B12 level| 

 

DC130 

Urine dipstick test 

 

DC131 

Urine albumin creatinine ratio 

 

DC132 

Urine culture 

 

DC133 

Oestradiol level 

 

DC134 

Calcium level 

 

DC135 

Liver function test 

 

DC136 

Liver function monitoring 

 

DC137 

PSA (prostate-specific antigen) level| 

 

DC138 

Renal function tests 

 

DC139 

Thyroid disease monitoring 

 

DC140 

TSH level 

 

DC141 

Serum protein electrophoresis 

 

DC142 

Warfarin monitoring 

 

DC143 

Serum testosterone level 

 

DC144 

Serum ferritin level 

 

DC145 

Serum urate level 

 

DC146 

Serum prolactin level| 

 

DC147 

Serum parathyroid hormone level 

 

DC148 

HbA1c level 

 

 

    • Related Articles

    • Diary Entry Recall System

      Diary Entry Recall System Streamlined, flexible recalls in EMIS Web Introduction The Diary Entry Recall System is an additional element of recall functionality that is optional for PCIT subscribers. To have the resources required to use this within ...
    • Diary Entry Due (HP427)

      Overview/Purpose This alert highlights where there are outstanding diary entries What does it do? On opening a patient record checks to see if the patient has outstanding diary entries in any of the PCIT identified follow up categories If there are ...
    • OneRecall Diary Searches

      OneRecall Diary Searches ? Recall Diary Searches: This set of searches helps you identify overdue or upcoming recall diary entries, grouped by clinician type and clinical area. Using these searches ensures patients are followed up at the right time ...
    • Diary Entry Recording (TM00209)

      Diary Entry Template ? Diary Entry Template This template brings together all diary recalls into one workspace, covering long-term conditions, diagnostics, follow-ups, medicines, women’s health, mental health and routine observations. It includes an ...
    • Hyperkalaemia Alert Closer (HP068)

      Hyperkalaemia Alert Closer (HP068) Overview/Purpose This Hyperkalaemia Alert Closer tools is a protocol within EMIS Web, which has been designed to prompt users to confirm that they have actioned a raised potassium result of >5 mmol/L. It works in ...